Testimonials

Excellent experience

The service dept is 2nd to none. I have had 2 campers repaired at Dehaan’s. Both times I was completely satisfied. Kylee kept me informed of the progress, contacting the manufacture when necessary. She allowed me to come in, brain storm with technician, to make some structural changes which we both agreed would strengthen the front of the camper. If for no other reason, buy a camper from Dehann because of the service Department. It is a family owned business and they do care about their customers. - Ron

Thanks

We checked out Dehaan after my father spoke with Kim about some tiny Rv’s. We are familiar with the area. In the past we always purchased Rv’s from another dealer however the quality is just NOT there! All the Dehaan employees are so friendly. We ended up trading in our KZ Escape for a North Trail. I love it! Kim and the service team are great! Thanks again ?? - Dennis

Thank You

We have purchased two new trailers from DeHaan RV on the way to our retirement trailer, a 36 foot 5th wheel and we will continue to only see them for our RV needs for sales and service. We did see the model trailer we wanted on their lot, but since we wanted dual pane windows, our trailer was ordered from the factory. When it arrived, we were surprised that our trailer windows only had two 3” X 6-1/2” screens for the bedroom, one on each side of the bed. The bedroom exit window did not have a screen! The model with single pane windows had 8” X 8-1/2” screen openings on each side of the bed and a 16-1/4” X 25” screen window at the exit window, a huge difference. I wanted to contact the manufacturer directly to point out the defect, and after six months of chasing from department to department, I was totally exhausted and amazed at the lack of their ownership for this engineering lapse. This is where Kylee took over and relentlessly communicated to the manufacturer my frustration and need for an adequate bedroom window. It took some time, but she did get a warrantee replacement exit window with a 16-14? X 25” screen! Working with the DeHaan Service Department is easy. When my trailer needs service, they ask me when I plan to use the trailer and then they work out a schedule for me to bring it in and they have it ready as promised. Ron & Christine Hopkins Happy DeHaan Customers - Ron

This company is as good as it gets!

This company is as good as it gets! We recently took our Coachman RV to Dehaan to have the flooring replaced and the slide serviced. Kylee heads the service department and her dedication to quality customer service and repairs is very evident. This was not an inexpensive repair, but deep down, we know that for the money, we received a quality job. We were kept informed of the progress, complete with photos, and were consulted each time Dehaan discovered an area of concern that could/should be addressed. The technician that installed our flooring and serviced our motorhome is very talented and we are very, very satisfied with the result. It is evident that he takes pride in his work. We anticipate and look forward to a worry-free 2012 camping season!
If you are looking for a small family operation that cares about you and your coach, you would be well served to make the trip to Elkhorn, Wisconsin. We are confident that they would not be satisfied with the job unless you are. We happily give them a big thumbs up!
- Chris

Wonderful experience!

We had a wonderful buying experience at DeHaan RV. No pressure and was able to order exactly what fit our needs and budget. I am very impressed with the high level of detail that was given to making sure that everything in the unit was functioning perfectly prior to delivery. We can’t wait to get on the road next spring and enjoy our new trailer! - Jon

Very Pleased!

We are very pleased with our new Leprechaun Motorhome we bought from your great family company. We had a great experience with you all. We were on a tight schedule on our trip and you all worked so hard to expedite our purchase and get us back on our way. The next day we found out we had a problem with our electrical connection between our RV and Jeep we were towing. I called and they told us to bring it in and had a techician assess the problem and found it right away and got us fixed and on the road. Great Family business pleasant experience and great service. Thank you Kim and Dave! - Chuck

Great customer service!

Although we didn’t buy our 2016 Shasta Airflyte from DeHaan, we were treated wonderfully by Tracy and the service staff when we needed recall work done recently. Tracy’s customer service and handling of our work was topnotch. The service department problem-solved a tough window repair and saw the project through until it was fixed. We appreciated their commitment to “getting it right” and doing a great job. We will drive the extra mile to go to DeHaan because they are reliable and understand great service. We appreciate your excellent work! DeHaan is awesome!! - Phil

Great experience!

Kim and Dave—I want to thank you both for a great experience purchasing our Coachmen Catalina camper. I would also like to thank Aaron for patiently going through all the camper features and systems. It was a lot of information to absorb but he made it easy for a couple of rookies to understand. I phoned Dave this afternoon to see if he could help with a question about the trailer charging relay I needed for the F150. The employees at the Ford dealership I went to here at home were less than helpful. After Dave suggested I check the owner’s manual (duh!) I found the relay and was able to get the right one. Anyway, I got a lot of things squared away with the camper today, and again just wanted to pass along my thanks for making this experience an enjoyable one.
Charles Wheeler P.S. I will get on the internet later and express some appreciation there too!
- Chuck

Very Nice!

The people at DeHaan’s are very nice. They are easy to talk to and they didn’t mind that we had our granddaughters with us when we looked at the 5th wheel and when we picked it up. I recommend them very highly. It is also close to our house so if we do need a repair we won’t have far to go. Visit DeHaan in Elkhorn, WI. - Sherrie

Pleasant experience

DeHaan made our purchase EASY, Painless & FUN! Everyone there was FRIENDLY, Kind and really seemed to care about our needs & desires when making this purchase…. Would HIGHLY reccommend! Wish all customer experiences were this PLEASANT!! - Cyndi